Baboodle is the UK’s first baby equipment rental subscription company, offering you access to the full kit and caboodle of the best products for your baby, for as long or as little as you need! We offer access to premium brands at accessible prices, with complete flexibility, so you can swap in and out as your baby's needs change. 

You can check out all the products we offer here. If you're not sure which product would be best for you, have a look at our handy tools.

Buying everything you need for a baby is expensive, a drain on the planet's resources, and, let's be honest, a faff. On top of that, babies grow out of things so quickly (if they ever even liked it in the first place) that it just doesn't make sense to buy.

Save money

Rent premium brands for a fraction of the price only when you need them. On average our customers will rent £3400 worth of short-term use equipment for just £66 a month in the first year (that's over 75% savings 🙌🏻). 

Reduce waste

The UK baby equipment market has a carbon footprint of approximately 280,000kg CO2e annually. The carbon footprint of an average pram is approximately 450 kg CO2e. Baboodle offers an alternative at the point of purchase, increasing the life cycle of a product and reducing its impact on the environment. Now the sustainable choice is the obvious choice. 

Make space

No more to-be-sold pile cluttering up every spare nook and cranny. Reclaim your space and make time for things that are more important, like quality time with your children, or your bed.

As long as you like!

Flexibility is at the core of the our offering and you can select your minimum rental length. Just return your outgrown item when you are ready. As soon as we have received the item back we will stop taking payments. If you want to return your item before the end of your selected rental length just drop us an email at hello@baboodle.co.uk.

Each product has its own monthly rental fee based on it's value and the costs of keeping it in tip-top condition. We have offered flexible subscription options so that you can choose what works best for you and save even more. There are no hidden costs, all you have to pay is your monthly subscription, and cover delivery and return costs. 

Yes! This is a great way to get prepared if you're currently expecting.

Simply choose your item(s) and let us know your preferred delivery date using the calendar at checkout. You will be required to pay your first months subscription payment and cover the cost of delivery. This is an advance payment for your first month's rental. Your next monthly payment will be taken one month after your delivery date and will continue to be taken on the same date every month.

We suggest that if you are preordering more than one item, we deliver your items together in order to save on delivery fees.

Absolutely! Baboodle is a perfect gift for a parent. Visit our gift page to learn more. 

You will be billed monthly for your rental subscription. When you checkout you will be required to pay your first months subscription payment and any delivery costs. Your first subscription payment will begin one month after you receive your item, and continue until you either return or exchange your item.

You can log in to your account at any time to see when you will next be billed. 

You can cancel your rental whenever you like by sending back your item. Visit our Returns Portal for full instructions on how to return an item. You can then let us know when you're ready to rent again and we'll send out your next item! 

If you are cancelling your rental before the end of your minimum contract duration, get in touch at hello@baboodle.co.uk. 

You will have 14 days from when you received the item to cancel your subscription and let us know that you would like to return the item. From the day you let us know that you will be returning the item, you have 14 days to return it. 

The item must not be used and must be returned as you received it, with all packaging intact. If you do not return the item in it's original condition, you will not be refunded your first month's subscription fee.

To cancel, just email us (hello@baboodle.co.uk with the subject ‘cancellation’). You will be reimbursed in accordance with our Returns & Cancellation Policy.

Yes, in order to protect ourselves, and our existing members, we perform credit checks on new members. 

We perform soft credit checks. These are checks that may happen all the time by certain companies, without you knowing about them. It's a quick review of data, and it does not affect your credit score. You can read more about our credit checks here.

You can select your preferred delivery date at checkout. Most of our items are available for delivery within 48 hours. Some items may have a longer lead time of up to a week. If you're in a hurry, just let us know and we'll get your items to you as quickly as possible! You will receive notifications to let you know when your item is on its way.

If you’re ordering an item for a holiday, or a specific date, please ensure that your preferred delivery date allows for some margin between the item arrival date and the day you leave for your holiday. Our deliveries are reliant on the courier partners we use and we cannot be held responsible for any third-party delays to deliveries.

Most items will be sent via DPD. If you are not in when DPD attempts to deliver your item, they will send you a message letting you know how to organise a redelivery. For any help rebooking a delivery, please get in touch with us at hello@baboodle.co.uk.

Visit our Returns Portal for full instructions on how to return an item.

For smaller items (e.g. carriers, breast pumps, travel strollers, baby monitors etc):

Once we have received your return request we will send you through a link to generate your returns label. Once you’ve received your label you can either drop your items off at a drop off point or organise your own collection. The collections will take place with your normal Royal Mail delivieries. 

For larger items (e.g. cribs, prams, bouncers etc):

We will arrange a courier collection for you at the time you give us when you register your return.

Please always keep proof of postage when sending back with either method!

Packaging

If your item has arrived in its product box, we ask that you hold on to the box to send it back to us. The box for the Snoo can be folded down for storage, instructions can be found here. 

Our items are at the mercy of national couriers, so please do make sure they're securely packaged and protected.

What happens next?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your subscription will be amended, and your next payment will not include the returned item.

We'll send you an email to let you know that we've received your returned item. If you have returned an item and not received an email after the time it should have been delivered, we recommend tracking your parcel with the courier you sent it with (you should have the tracking code on your proof of postage). Any problems, get in touch with us at hello@baboodle.co.uk

Delivery

Delivery is a flat fee of £7.95.

Please note: If you order several items and the total weight exceeds 20kg, we might need to split your delivery into two parcels.

Returns

Returns from mainland UK are free of charge!

All items are fulled cleaned and sanitised between rentals. All hard surfaces are sanitised using Dew Sanitising Water, a baby-safe sanitising water the kills 99.9% of bacteria, naturally, and contains no alcohol or harmful chemicals. All fabrics are steamed or laundered using Ecover Zero Non Bio liquid wash, a fragrance-free plant-based formula designed to minimise the risk of allergies on sensitive skin, or steam cleaned to eliminate 99.99% * of viruses, germs and bacteria.

All items are fully checked and tested for safety at the end of each rental. Where repairs or maintenance are necessary we will take the item out of circulation and while it's fixed up. We have chosen our catalogue based on the best quality of products and suppliers, so your baby gets the best of the best. 

Visit our care guide page here, and your user manual here.

Wear and tear of the item during typical use is to be expected and we will cover the cost of small refurbishments.  If the item is damaged beyond repair, lost, or stolen, we may charge you for the total estimated Replacement Value of the item. If the item is repairable, we may charge you for the cost of repair. 

If any damage beyond typical use occurs, please email us at hello@baboodle.co.uk.

In order to reduce damage, you can follow the care instructions we provide to you.

Don’t worry! Drop us an email us at hello@baboodle.co.uk and we will get back to you. For the higher value items, we recommend you ensure your items are covered by your home insurance or take out separate insurance for the items, as we may charge you for the total estimated Replacement Value of the item.